We strive for complete guest satisfaction at Aura Luxury Beauty & Spa.
If you are unsatisfied with a service, please inform the front desk immediately so we can address your concern.
Refunds are processed on a case-by-case basis and must be requested within 24 hours of the service.
Prepaid bookings cancelled less than 2 hours before the appointment are non-refundable.
Gift cards and promotional packages are non-refundable and non-transferable.
Refunds, when approved, will be processed within 7-10 business days to the original payment method.
For refund requests, contact us at auraluxurybeautyandspa@gmail.com or +91 73491 07555.